Fluro
As Fluro continued to grow its lending services, a gap emerged in the customer journey — there was no way for users to view or manage their loan information after approval. This project aimed to close that gap by designing a dedicated Loan Management feature that supports transparency, trust, and financial awareness. The new experience gives customers an at-a-glance overview of their monthly payments, remaining balance, and overall loan health, helping them stay informed and engaged throughout their financial journey with Fluro.
(Client)
Fluro
(Year)
2025
(Services)
UX Design, UI Design
Problem Statement
Fluro recognised that while their loan services were performing well, customers had limited visibility into their ongoing loan information. Without a dedicated loan management feature, users struggled to keep track of monthly payments and loan progress, impacting overall trust and engagement.
Solution
Develop a user-centred Loan Management solution that improves visibility, promotes transparency, and empowers customers to understand and manage their loans with confidence — ultimately strengthening trust and engagement with the Fluro platform.
Fluro
As Fluro continued to grow its lending services, a gap emerged in the customer journey — there was no way for users to view or manage their loan information after approval. This project aimed to close that gap by designing a dedicated Loan Management feature that supports transparency, trust, and financial awareness. The new experience gives customers an at-a-glance overview of their monthly payments, remaining balance, and overall loan health, helping them stay informed and engaged throughout their financial journey with Fluro.
(Client)
Fluro
(Year)
2025
(Services)
UX Design, UI Design
Problem Statement
Fluro recognised that while their loan services were performing well, customers had limited visibility into their ongoing loan information. Without a dedicated loan management feature, users struggled to keep track of monthly payments and loan progress, impacting overall trust and engagement.
Solution
Develop a user-centred Loan Management solution that improves visibility, promotes transparency, and empowers customers to understand and manage their loans with confidence — ultimately strengthening trust and engagement with the Fluro platform.
Fluro
As Fluro continued to grow its lending services, a gap emerged in the customer journey — there was no way for users to view or manage their loan information after approval. This project aimed to close that gap by designing a dedicated Loan Management feature that supports transparency, trust, and financial awareness. The new experience gives customers an at-a-glance overview of their monthly payments, remaining balance, and overall loan health, helping them stay informed and engaged throughout their financial journey with Fluro.
(Client)
Fluro
(Year)
2025
(Services)
UX Design, UI Design
Problem Statement
Fluro recognised that while their loan services were performing well, customers had limited visibility into their ongoing loan information. Without a dedicated loan management feature, users struggled to keep track of monthly payments and loan progress, impacting overall trust and engagement.
Solution
Develop a user-centred Loan Management solution that improves visibility, promotes transparency, and empowers customers to understand and manage their loans with confidence — ultimately strengthening trust and engagement with the Fluro platform.